Sharing information

The International Olympic Committee created the knowledge management system, including the observer and secondment programs, in the buildup to the 2000 Sydney Summer Olympics. It was designed to provide organizers of the next Games with knowledge, technology and documentation passed on from the previous host.

"The program allows them to plan for their own Games based on a very strong delivery here. This is to help guide them through a variety of subjects and bring clarity to an awful lot of complexity," said Christopher Payne, head of the committee's knowledge management system.

A rookie at both competing in and organizing snow-based sports, Beijing placed the majority of its staffs at different snow venues in Pyeongchang to learn the sophisticated work on snow in an immersive way.

Zheng Zhenguo, an official with the sports department of the Beijing 2022 Organizing Committee, and colleague Xu Jicheng, deputy director of media and communication of Beijing 2022, arrived at the Jeongseon Center two months before Pyeongchang's opening ceremony to apprentice in the remote mountain region for downhill skiing venue management as part of the secondment program.

Leaving their footprints all around the four-course resort, to as high as 1.3 kilometers above sea level, Zheng and Xu, who resided at a nearby villager's cabin, were overwhelmed by the complexity of artificial snow-making, in-competition maintenance and technical services.

'We had no clue'

"Despite natural snowfall, the Alpine courses require the use of densely packed artificial snow, which could guarantee the speed and consistency of the slope surface equally for every skier. We had no clue about this before," said Xu, who also worked with the Beijing 2008 Summer Games Organizing Committee.

Zheng said he has filmed almost every step of the snow-making and course-grooming process in Pyeongchang, which will guide him to manage the Beijing 2022 venue for the same events located in northwest Beijing's Yanqing district.

"With the knowledge I gained here and the technical support from the International Ski Federation and IOC, I am confident that we can handle the job in four years," said Zheng.

Beijing observers also took notes during their venue tours, briefings and symposia.

Qi Shiming, a catering and medical care official of the Beijing 2022 service department, said Beijing has to step up its medical and rescue efforts with more purposefully trained staffers at mountain venues by 2022.

"We still have a lot to do to train our medical staff and first-aid personnel, who will be working on the mountain slopes, with advanced skiing skills as well as Alpine rescue knowledge," Qi said after visiting emergency medical stations at seven venues in Pyeongchang.

Only six medical workers among all the staff members from 45 hospitals and medical stations in Beijing and Hebei stood out as advanced skiers in a test run by Beijing 2022 last month, indicating a need for training, Qi said.

Data report to help

Since the IOC tries to reduce the burden for host cities, Beijing also will benefit from an extensive data analysis report, which was conducted based on 300 data sets collected across 14 competition and four noncompetition venues in Pyeongchang as references for its own operations in security, transportation and workforce management.

Meanwhile, a variety of technical workshops, including a debriefing in Beijing in June, will be held during the next 12 months to provide specific training for the next host.

A total of 113 Chinese volunteers served in a wide range of posts in Pyeongchang, and they will become the core of the Beijing 2022 volunteer team.

"You have a tremendously rich experience from 2008, but Winter Games are a different nature of business, especially for the snow events," said Christophe Dubi, the IOC executive director for the Olympic Games.

"You have quite a number of experts here... The expectation (on a successful 2022 Beijing Olympics) is set very high from our standpoint," he said.