Oracle sets up global support centre in Dalian
By Zhu Chengpei (China Daily)
Updated: 2006-06-23 09:33
US-based Oracle, one of the world's leading business solution providers, is
to set up a global support centre in this port city of Northeast China's
Liaoning Province.
The Dalian centre, targeting the firm's customers in
China and the Republic of Korea, is one of Oracle's 18 support centres providing
world coverage.
"We are just to meet the inquiries and requests in this
rapidly changing market in North Asia, " said Tom Shields, Oracle Product
Support vice-president.
Oracle is one of the world's leading IT service
providers attending the 4th China International Software and Information Service
Fair being held in the city from yesterday to June 25.
Since its
"Golden China Plan" was launched in 2002, Oracle has established a development
centre in Shenzhen and a research centre in Beijing.
The Dalian
investment marks the beginning of the second phase of Oracle's China
plan.
"We hope to provide our products and services to more cities in China
to support their rapid economic growth," said Shields.
Shields said
Oracle sees the opportunity in China's strategy to revitalize the economy in
Northeast China and its efforts to build Dalian into one of the world's IT
service centres.
"We want to do more business because China is one of the
most important markets for Oracle," said Shields.
Unlike other IT giants'
centres in Dalian also targeting Japan, Oracle wanted to establish a foundation
to win customers and then further its operation in the region.
"So the
working team now is not so big and will expand driven by our continuous
business," said Shields.
"But the centre here is part of our global teams
and will receive training, best practices and share knowledge with our other 17
support centres," he said.
Located near Japan and the Republic of Korea,
good communications and a reservoir of multilingual talents from Northeast Asia
has seen Dalian become an ideal place for the world's leading IT companies to
set up centres providing service to clients in the region. Oracle is now one of
a cluster of IT giants such as IBM, Microsoft, Intel, SAP and Accenture in the
city.
"We will spare no effort to draw more IT giants to the city and
better our support to them," said Vice-Mayor Dai Yulin.
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