Chinese prefer foreign airlines
(Chinanews.cn)
Updated: 2006-07-13 15:11
Most Chinese passengers prefer travel by foreign airlines, according to a
survey, as the human-centered services of foreign airlines can satisfy people
who are more and more picky.
The biggest online travel company in China — C-trip conducted an online
survey about "airline consumption" recently, which showed that most people in
China tended to be more rational when buying tickets as they only chose their
favorite flight types and air companies.
Most of the respondents indicated that they would take airplane types into
consideration, for example, Boeing 747 with wide bodies being their prior
choice. Some said large planes seemed more secure than smaller ones, while
others believed they felt more comfortable in large ones.
As to airline companies, passengers will mainly pay attention to prices,
services, reputation, and delay history. On the same route, more than 60%
passengers prefer foreign airline companies, which perform outstandingly in
those aspects compared with domestic airline companies. They said they were
impressed by the more human-centered services of the foreign airlines in spite
of their expensive prices.
(For more biz stories, please visit Industry Updates)
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