Top Biz News

Hotels uncomfortable with shortage of managers

By Guan Xiaofeng (China Daily)
Updated: 2006-11-28 09:40

"Courses offered to tourism majors are made too general and theoretical, without enough education and training on the fundamentals of the industry," Liu said.

Liu said China's hotel industry faces opportunities and challenges, and he estimated that the number of star-rated hotels would double in five to 10 years' time.

"China at present has more than 300,000 hotel management professionals, but less than 10 per cent are actually qualified."
"Good senior hotel managers should have the spirit of serving people," said the marketing manager of Beijing's five-star Marriot Hotel West, surnamed Ning.

"They are expected to have high moral standards as well as professional skills."

Ning said successful senior hotel managers are all steady workers at entry level who accumulate rich experience before rising up the chain.