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'Innovation key to human resources management'

(China Daily HK Edition)
Updated: 2007-03-05 08:56

Innovation and creativity are essential for human resource management, experts and trainers from Hong Kong's prestigious companies said at an employee development lecture yesterday.

Personnel management experts from the city's biggest employers share their experience and technique in the two-hour training program, which was organized by Recruit and The Hong Kong Management Association.

The speaker of honor, Kim Mak, who serves as executive director of corporate development for Hong Kong Jockey Club, believes innovation and creativity are essentially important for any corporate management.

Speaking from his experience as executive director of corporate development, Mak concluded three key points that invigorated Hong Kong Jockey Club.

The first is that employers must have effective promotion system, in order to encourage staff employees to have good working moral.

"Bosses shouldn't always concern about taking advantages of staff employees, instead they should often encourage them through effective promotion system, and let them feel that their hard work has been recognized," Mak told audiences.

The second is to have thorough training programs, and to "keep invigorating staffs. It is the best way to keep the entire company invigorated," he said.

Moreover, close communication between group leaders and subordinates is also vital for company's development.

"Employers should often take time to talk to staffs and understand their need as well as demand, see that the team feels the sense of belonging," he said.

As one of the biggest employer in the city, the Hong Kong Jockey Club, which has very high demand in human resource management skills, is on a perfect position to share human resource experience with other recruiters.

Director of international capital and quality for the Langham Place Hotel, Ivy Leung also shared her opinion on how to maintain a good quality talent pool in a company, at special circumstances such as brain-drain and large number of staff switching jobs driven by fast-growing economy.

Lena Chan, head of learning and employee development for Hong Kong and Shanghai Banking Corporation's Asia-Pacific presence, believed the staff training could be a very rewarding investment for a company.

Andy Tsui, director of training and development department from PCCW Ltd, hosted the lecture.



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