'Zero refusal' is a step forward

What makes journalists feel most frustrated in news reporting? I believe that being unable to reach the must-ask interviewees after making great effort is the most frustrating situation for newsmen.

It is very difficult for Chinese reporters, let alone for foreign correspondents in China, to reach government departments on some occasions. Now the situation will see a U-turn as "government ministries will be pushed to give better access to foreign journalists in a policy called 'zero refusal'", China Daily quoted a senior official of the State Council Information Office as saying recently.