日批在线视频_内射毛片内射国产夫妻_亚洲三级小视频_在线观看亚洲大片短视频_女性向h片资源在线观看_亚洲最大网

  Home>News Center>China
       
 

Compensate passengers for delayed flights
(China Daily)
Updated: 2004-06-15 22:00

Air passengers subjected to delayed or abnormal flights may soon get compensation.

Following a plan under consideration by major airlines and aviation authorities to be unveiled next month, airlines will be responsible for the compensation, sources from Shanghai-based China Eastern Airlines said.

Affected passengers might be provided with such services as free tickets, free board and lodging and upgrading berth classes without charge, said Xu Ji, deputy general manager of Administration Department of the airline.

Free offers of accumulated air trips, and cash compensation will also be implemented, Xu said.

Sources from the General Administration of Civil Aviation of China (CAAC) said the formal compensation plan will be publicized early next month.

CAAC has been working to resolve the long existing problem in civil aviation sector and urged airlines to consider passengers' rights and interests, said a CAAC official on condition of anonymity.

But he refused to give more details about the plan.

China Eastern Airlines mapped out its Customer Service Plan on Monday in response to CAAC's demand that domestic airlines implement better customer service.

A total of 20 service commitments are part of the plan including berth booking, ticket selling, in-flight services, luggage transport as well as abnormal flights.

If passengers fail to board the plane on time because of oversell flights, they will be compensated in cash, according to Wu Jiuhong, general manager of China Eastern Airlines.

In the meantime, the nation's two other major airlines -- Air China and China Southern Airlines -- are also working out service commitments.

Sources from Air China said their service commitments will be publicized before the end of this week.

In recent years, consumer complaints about aviation services have risen.

Statistics from CAAC's Consumers Business Centre indicated that the proportion of consumer complaints in 2003 increased by 27 per cent from the previous year and the complaints about delayed flights top the list.

Among the complaints, the number of complaints of abnormal flights totalled 159, or 42.4 per cent of the total number.

Although the current Civil Aviation Law stipulates that airlines should pay compensations to passengers on the occasion of delayed flights, it does not specify criteria for compensation.

Some airlines have come under fire for their poor service during abnormal flights.

 
  Today's Top News     Top China News
 

FDI reaches US$25.91b in 1st 5 months

 

   
 

China to host 6-nation talks June 23-26

 

   
 

Graduates' hopes dampened by salary fall

 

   
 

Compensate passengers for delayed flights

 

   
 

China, Uzbekistan to cement cooperation

 

   
 

Taiwan investors welcome in mainland

 

   
  Beijing to raise downtown car parking fees
   
  Hu leaves Romania, visits Uzbekistan
   
  Taiwan investors welcome in mainland
   
  China upgrades diplomatic guiding principles
   
  Extraordinary gifts grant new life
   
  Energy-rich regions may be targets for foreign capital
   
 
  Go to Another Section  
 
 
  Story Tools  
   
  News Talk  
  When will china have direct elections?  
Advertisement
         
主站蜘蛛池模板: 久久丁香 | 99re在线观看视频 | 国产xxx视频 | 久久99深爱久久99精品 | 三级国产在线观看 | 国模婷婷| 久久免费小视频 | 久久久久18| 亚洲伊人影院 | 日韩精品久久久久久久 | 在线观看毛片视频 | 丁香激情综合 | 中国2018年最新最好看的字幕 | 99精品色 | 韩国久久 | 亚洲女人天堂 | 99久久成人| 欧美三级在线视频 | 日本二区三区视频 | 日韩欧美三区 | 青草全福视在线 | 国产在线播放一区二区三区 | 国产高清一区 | 中文字幕一区二区视频 | 51超碰| 日韩欧美大片在线观看 | 欧美精品一二三 | 97久久久久久| 国产三级自拍视频 | 搞黄视频在线观看 | 欧美日韩一区精品 | 欧美午夜久久 | 99r精品| 成人免费视频网站 | 欧美一级大片在线观看 | 51精产品一区一区三区 | www久久久 | 久久国产精品视频 | 久久久麻豆 | 麻豆理论片 | 男人天堂综合 |