She also gets upset with her language shortcomings,

"I feel awkward when I don't know certain English words or how to explain something."

Wen Xiaolin recently guided a couple from the Philippines around the city.

"Introducing a city to strangers needs enthusiasm and understanding," she says, adding that she now realizes she needed to pay more attention to the history and culture of the city.

Wong admits that students and those who have just entered the workforce may not make the best "greeters" since they lack experience. However, she believes it helps their personal development as well as their language skills.

Lily Wong says the organization helps overcome prejudices and improve interpersonal relations.

"It helps us realize both our limits and possibilities. It encourages us to overcome difficulties and change possibilities into reality."

Naturally, the greeters eagerly look forward to positive feedback from their visitors.

A Russian visitor, Taranushin, left this message on the Shanghai Greeters website: "I managed to see one of the most beautiful and biggest cities in the world. In just one day, I managed to see all of Shanghai's different sides."

Another visitor, Hammad from Australian, said he "made friends for life".

Contact the writer at yuran@chinadaily.com.cn

Where to book a greeter

Website: www.shanghaigreeters.com

Email: Shanghai.greeters@gmail.com

WeChat: Shanghai_Greeters