The hotel's Wedding Salon features a one-stop shop offering detailed planning and tailor-made luxury wedding for a bride and groom.

There are also the "Timeless Love" and "Love in Bloom" packages to choose from.

Many other hotels also provide wedding services but the Ritz-Carlton is different because it "gives customers a personalized theme", says Qu Shijing, assistant director of catering and conference services.

In appearances alone, the hotel stands out among its growing number of competitors. Ritz-Carlton Hotel Tianjin was designed by a team of world-class designers and its decor is an elegant blend of Western styles and Chinese aesthetics.

But the luxury experience does not refer only to the beautiful building and its interior decor, according to general manager Billard.

"When we talk about luxury service here, we talk about genuinely caring our customers, their comfort and well-being. Our personalized service means creating unique experiences for our guests," he says. "We want to create souvenirs for them in their mind so they will never forget their stay at the Ritz-Carlton.

For one couple, at least, they will never forget the dream wedding that the Ritz-Carlton Tianjin organized for them.

Billard has the last word when he says: "We may be a luxury hotel, but we are very approachable and anyone can come and enjoy a great experience."

Beyond the blue and cool

Branding history